jili1 Privacy Policy — Your Information Is Protected

1 Introduction & Applicability

Jili1 (referred to herein as "we", "the platform", or "jili1") places the highest value on user privacy. This Privacy Policy ("Policy") has been developed in accordance with international data protection laws and industry best practices.

This Policy applies to the jili1 website, mobile application, and all associated services. By using jili1, you are considered to have agreed to the terms of this Privacy Policy.

For any questions about your personal data, please contact our customer support team — we are available 24/7 to assist you.

2 What Information Is Collected

Jili1 collects three types of data — information you provide directly, data collected automatically, and information received from third parties.

A) Information You Provide Directly

• Full name, email address, mobile number, and date of birth.
• Password (stored in encrypted form — not readable in plain text).
• National ID Card (NID) or passport details (for KYC verification).
• Payment details: mobile banking number (Mobile Banking, Nagad, Rocket).

B) Automatically Collected Information

• IP address, browser type, and operating system information.
• Pages you visited on the platform and time spent on each.
• Gameplay history, bets, deposit, and withdrawal records.
• Device information: model, screen resolution, and app version.

C) Information Received from Third Parties

• Transaction confirmation data received from payment processors.
• KYC data received from identity verification service providers.
• Security signals received from fraud detection services.

3 How Your Information Is Used

Information collected from you is used only for specific purposes. jili1 never uses your data for unnecessary or non-transparent ends.

• Service Delivery: For account management, game access, and payment processing.
• Identity Verification: As part of the KYC process to prevent fraud and meet legal obligations.
• Security Assurance: To detect unauthorized access, fraud, and suspicious activity.
• Customer Support: To resolve your complaints and queries.
• Service Improvement: To analyze user behavior and improve the overall platform experience.
• Promotional Communications: To inform you of offers and bonuses with your consent (you may opt out at any time).
• Responsible Gaming: To monitor gaming behavior and issue alerts where necessary.

4 Data Sharing Policy

Jili1 never sells your personal data. However, limited information may be shared with trusted third parties in the following specific circumstances:

• Payment Processors: To process transactions (e.g., Mobile Banking, Nagad) — only the necessary payment information is shared.
• KYC Verification Service: With licensed verification agencies to confirm your identity.
• Law Enforcement Agencies: Under court order or legal obligation — limited strictly to the data requested.
• Technology Infrastructure Provider: Server hosting and cloud services — under strict confidentiality agreements.
• Anti-Fraud Service: With specialist services for fraud detection and prevention.

5 Cookies & Tracking Technologies

Jili1 uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand which pages are most visited — collected anonymously.
• Security Cookies: To detect suspicious activity and bots.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Security Measures

Jili1 employs industry-leading technical and organizational measures to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transmission is secured with 256-bit SSL encryption.
• Password Hashing: Passwords are encrypted using the bcrypt algorithm — no one can view them directly.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall & DDoS Protection: To protect servers from cyberattacks.
• Regular Security Audits: Regular system reviews conducted by third-party specialists.
• Restricted Access: Only authorized personnel may access specific data.

7 Data Retention Period

Jili1 does not retain your data longer than necessary. The retention periods for each data type are outlined below:

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a jili1 user, you have a number of rights over your own data, all of which we fully respect:

• Right to Know: You may request to know what information is held about you.
• Right to Rectification: You may update any incorrect or outdated information.
• Right to Erasure: You may request deletion of your account and associated data under certain conditions.
• Right to Data Portability: You can receive your data in a readable, portable format.
• Opt Out of Promotions: You can unsubscribe from marketing emails at any time.
• Right to Object to Processing: You may object to your data being used for specific purposes.

To exercise these rights, please contact our customer support. We will respond within 30 days.

9 Minor Protection

Jili1 strictly prohibits the collection of data from users under the age of 18 and does not allow minors to use the platform. Any data found to have been submitted by a minor will be deleted immediately.

If you believe a minor is using jili1, please notify us immediately. We will act without delay. To learn more, visit our Responsible Gaming View Page.

10 Privacy Policy Changes

Jili1 reserves the right to update this Privacy Policy when necessary. In the event of changes:

• The "Last Updated" date at the top of this page will reflect the change.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.